Paris · Since 2009
Quiet assurance, from the first collection to the final departure.
Who is driving, how the vehicle was prepared, who is watching over the road ahead: that work belongs to us. It begins long before the car arrives and continues after you have stepped out.
Safety, in this profession, is rarely visible. It lives in the checks made before dawn, in a route studied the evening before, in a chauffeur chosen for a particular passenger, in a telephone answered at four in the morning. Carried out properly, all of it stays behind the scenes. What reaches you is a car already waiting, a door opened at the right moment, and a journey that unfolds exactly as planned.
True luxury is knowing that every detail has been thought through.
Since 2009, DBS EXPERIENCE has held one conviction above the others: security must be rigorous behind the scenes and invisible in the experience. We ask our clients simply to enjoy the journey.
Every chauffeured journey follows the same discipline, whether it is a single transfer from Charles de Gaulle or a week of journeys across France. Here is what happens around you.
Before your journey
You receive your chauffeur's name, the vehicle and the collection details ahead of time, well before arrival.
Booking confirmed in writing: collection point, timing, party and specific requirements
Chauffeur assigned according to language, destination and the nature of the journey
Vehicle matched to the number of passengers, the luggage and the duration
Route studied in advance: access, roadworks, events, restricted zones, alternatives
Flights, trains and traffic conditions verified before departure
Full inspection of the vehicle, interior and exterior, before it leaves
Chauffeur name, vehicle and direct contact shared with you in advance
During your journey
The road is managed for you, at a pace set by your comfort rather than by the clock.
Anticipatory, unhurried driving, adjusted to the passenger on board
Live coordination between the chauffeur and the operations team
Traffic, delays and last-minute changes absorbed as they occur
Silence respected by default, conversation at your invitation
Cabin prepared to your preferences: temperature, water, quiet, connectivity
Complete privacy: every passenger's presence kept confidential
Operations reachable at any hour, for you or for the person coordinating
After you arrive
Arrival is confirmed, the vehicle is checked, and the next transfer is already prepared.
Arrival confirmed to you or to the person who arranged the journey
Vehicle checked for forgotten belongings, returned the same day
Following legs reconfirmed and adjusted when plans have moved
Chauffeur debriefed on anything worth correcting or remembering
Quality review of the journey by the operations team
Your preferences recorded and applied to your next journey
Records held under our confidentiality rules alone
Each of these is a working practice rather than a statement of intent. They apply to a transfer of twenty minutes exactly as they apply to a week at your disposal.
Every chauffeur is selected personally, professionally licensed and insured, briefed for the specific journey and introduced to you by name before collection. Presentation, conduct and discretion answer to a single House standard.
Each vehicle is inspected before it leaves: tyres, lights, brakes, fluids, seat belts, cleanliness, cabin equipment and documentation. Any vehicle below standard is replaced before departure.
Access points, private terminals, palace entrances, event closures, roadworks and restricted zones are checked in advance, and a second route is held ready for every sensitive collection.
The operations team follows each journey in progress, monitors flights and traffic, and remains reachable around the clock, with a reply within the hour.
Identities, addresses, itineraries and conversations stay strictly confidential. Information reaches only the people who need it in order to deliver the journey.
Beyond Paris and abroad, we work only with vetted partners who accept our briefing, our conduct requirements and our reporting, and every journey remains coordinated by our Paris team.
A child seat fitted and checked, a hand offered at the door, a gentler pace, an unhurried welcome or a strictly silent journey. Particular needs are noted at booking and passed to the chauffeur.
A delayed flight, a closed avenue, a change of plan or a vehicle replaced on the morning itself. A fleet of more than 25 vehicles and over 30 chauffeurs allows a solution to be put in place before the journey is affected.
A chauffeur is far more than a dark suit at the wheel. He or she is the member of the House who spends the journey beside you, and the person on whom your safety and your privacy rest for its entire duration. Recruitment is accordingly careful.
Professional experience in private chauffeur or executive transport verified before recruitment
Licences, professional documents, right to work and insurance verified and kept current
References taken and previous engagements confirmed
Trained within the House on presentation, protocol, discretion and the codes of palace hospitality
Assessed continuously on punctuality, driving conduct, presentation and client feedback
Working hours and rest managed so that every chauffeur drives fully rested
Bound by a written confidentiality commitment for every passenger carried
A car is more than a means of arriving. For the duration of a journey it is the space where you work, rest, speak freely or travel with your children. It is treated as such.
Tyres and pressures examined
Lights, signals and brakes verified
Fluid levels and warning indicators checked
Seat belts and child seat anchorages inspected
Interior cleaned, cabin ventilated, climate set
Water, connectivity and requested equipment placed on board
Vehicle documentation and insurance certificate present
Servicing carried out according to the manufacturer's schedule
Maintenance records retained for every vehicle in the fleet
Fleet renewed regularly, keeping every vehicle in current condition
Comprehensive commercial insurance covering passengers and luggage
Any vehicle in doubt replaced immediately
A replacement vehicle available from a fleet of more than 25
Child and booster seats held, fitted and checked before collection
For executives on a roadshow, public figures, luxury houses, diplomatic delegations and the assistants who arrange their travel, confidentiality is part of safety itself.
A chauffeur receives the collection details, the itinerary and the passenger requirements. Everything else stays within the operations team.
Passengers, private addresses and vehicles in service stay out of any photograph or publication, whatever the name or the moment.
Details are disclosed to you and to the people you have authorised, and to them alone, however plausible another request may seem.
Assistants, travel managers and event organisers work with two people at most who hold the full picture, keeping information within a closed circle.
Contact details and itineraries are stored in line with European data protection rules, kept only as long as necessary, and payment details are handled through secured channels.
Every chauffeur and every member of the operations team is bound by a written confidentiality commitment, which is explained during training and applied as a matter of course.
Safety is experienced differently by a family of five, a chief executive between two meetings, a well-known guest arriving in Paris or a passenger who moves with more care. Tell us who is travelling, and the journey is adjusted accordingly.
Child and booster seats provided, fitted and checked before your arrival. An unhurried collection, doors opened on the pavement side, gentle driving and room for pushchairs and luggage.
Confidential calls taken with complete peace of mind, timings held across a full day of meetings, discreet collection points and a chauffeur who understands the rhythm of a roadshow.
Discreet arrival and departure points, coordination with hotel management or with your own protection team when one accompanies you, unmarked presentation and complete silence around the journey.
A hand offered from door to door, additional time allowed, a slower pace, folding wheelchairs and walking aids accommodated, and a vehicle chosen for ease of entry.
We publish only what we can substantiate, and we update it as it changes.
2009
Established in Paris
25,000+
Chauffeured journeys delivered
30+
Professional chauffeurs
25+
Vehicles in the fleet
98.9%
Punctuality across all services
24/7
Operations team, with a reply within the hour
4.9/5
Client rating across 82 verified reviews
DBS EXPERIENCE operates under Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, and holds comprehensive commercial insurance covering passengers and luggage on every chauffeured journey. Registered office: 320 rue Saint-Honoré, 75001 Paris.
DBS EXPERIENCE is a Parisian private chauffeur House established in 2009 that treats safety, security and confidentiality as one continuous discipline. Chauffeurs are selected, verified and assessed; vehicles are inspected before every departure; routes are studied in advance; and each journey is followed in real time by an operations team available 24/7. Passenger information stays strictly confidential, and the same standards apply through vetted partners beyond Paris.
Each chauffeur is recruited individually. Professional experience in private chauffeur or executive transport is verified, licences and professional documents are checked and kept current, references are taken, and training is then given within the House on presentation, protocol and discretion. Punctuality, driving conduct and client feedback are reviewed continuously thereafter.
Yes. DBS EXPERIENCE operates under Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, and holds comprehensive commercial insurance covering passengers and their luggage on every chauffeured journey.
Every vehicle is inspected before it leaves for a collection: tyres, lights, brakes, fluids, seat belts, cleanliness, cabin equipment and documentation. Servicing follows the manufacturer's schedule, maintenance records are retained, and the fleet is renewed regularly. Any vehicle in doubt is replaced before departure.
Yes. Child and booster seats are provided at no additional charge and fitted before your arrival. Please indicate the age and weight of each child at booking, and the correct seat will be prepared and checked in advance.
Every journey is followed by the operations team, which monitors flights, trains and traffic conditions in real time and remains in contact with the chauffeur throughout. The team is available 24 hours a day, with a reply within the hour.
Chauffeurs receive only the information a journey requires. Identities, addresses, itineraries and conversations stay strictly confidential and out of any photograph or publication, and journey details are confirmed only to you and to the people you have authorised. Every chauffeur is bound by a written confidentiality commitment.
A replacement is assigned from a fleet of more than 25 vehicles, with more than 30 chauffeurs available. In practice, the substitution is arranged before your collection time and communicated to you if it changes the vehicle you were expecting.
Yes. For journeys elsewhere in France and abroad, we work with a vetted network of partners who accept our briefing, our conduct requirements and our reporting. Coordination remains with our Paris team throughout, and you keep the same two contacts.
We provide discreet arrival and departure arrangements, unmarked presentation, coordination with hotel management and cooperation with your own protection team when one travels with you. DBS EXPERIENCE is a chauffeur service: close protection officers and armoured vehicles remain the remit of specialist security providers, with whom we coordinate.
Only the members of the operations team handling your journey, the assigned chauffeur, and any person you have expressly authorised, such as an assistant, a travel manager or an agency. Data is held in line with European data protection rules and kept only as long as necessary.
Tell us who is travelling, where they need to be and what matters most. Everything else is prepared before the car arrives.
+33 1 47 20 87 11 · contact@dbsexperience.com · WhatsApp +33 7 87 15 53 52