Paris · Since 2009
Thoughtful journeys. Lasting standards.
A more responsible chauffeured journey begins long before departure. It is decided in the choice of vehicle, in the preparation of the itinerary, in the quality of maintenance, in the coordination of the day and in the attention given to details that stay behind the scenes.
Sustainability is a more considered way of operating, rather than a category of service.
Private ground transport has an impact, and we say so. DBS EXPERIENCE operates with care and offers one service to everyone, rather than a separate environmentally themed offer. We apply to our environmental choices the discipline we apply to a collection at Le Bourget: anticipate, select with care, measure, improve, and announce only what can be substantiated.
Everything you are entitled to expect remains intact. A more responsible chauffeured journey is every bit as complete, and it asks nothing of you: the approach is built into every booking, at the same price.
What this approach keeps intact.
On the left, the operational decision we take. On the right, what that decision changes for the person travelling and for the person who arranged the journey. Each commitment published here changes something for you.
Commitment · Planning
Most of what can be improved on a chauffeured journey is decided before the engine starts.
Itineraries studied in advance, with alternatives prepared for the hours and districts where they will be needed.
Flights and trains monitored in real time, which removes long periods of waiting with the engine running.
Chauffeurs positioned between assignments to limit empty repositioning across the city.
Transfers belonging to the same programme sequenced as one operation rather than as separate bookings.
Vehicle category chosen on the real number of passengers and pieces of luggage, sized to what the journey requires.
What it changes for you
You wait less, and so does the car.
Your collection is prepared around the actual arrival of your flight or train, rather than an hour written weeks earlier.
You travel in the vehicle that suits you.
The category is decided on what you are actually carrying, which is more comfortable than a vehicle chosen by default.
A full day holds together.
Several transfers in one programme are coordinated by the same team, which removes the gaps where time and distance are usually lost.
Commitment · Fleet
A fleet is renewed by decision, rather than by fashion.
Vehicles kept recent and serviced to the manufacturer's schedule, which keeps consumption and reliability under control.
Preventive maintenance rather than corrective, with any vehicle in doubt replaced before departure.
A part of the fleet is hybrid, assigned to the journeys where a hybrid performs properly.
Electrified vehicles introduced progressively, where range, charging infrastructure and the requirements of the journey allow it.
Tyre pressures, filters and general condition verified as part of the pre-departure routine, on every vehicle, every day.
What it changes for you
The cabin is quieter.
A well maintained vehicle, and a hybrid in city traffic, are considerably calmer places to work, read or rest.
Everything is prepared.
A vehicle that raises a doubt stays at the depot. You are told, and another is prepared, before your collection time.
Capacity remains real.
Space and luggage capacity stay generous. The fleet is selected to carry what you travel with.
Commitment · On board
The cabin is where restraint is most visible, and where excess is least necessary.
Single-use items reduced, and what remains selected for its quality rather than its quantity.
Glass bottles and reusable equipment preferred wherever hygiene standards allow.
Cleaning products and methods chosen with attention to what is used, and how much.
Quotations, confirmations, itineraries and invoices handled digitally, with printed documents produced on request.
Operational waste sorted and directed through the appropriate channels.
What it changes for you
The cabin is clean, calm and unostentatious.
Fewer objects, better chosen. What is on board is there because it is useful to you.
Your administration is lighter.
Confirmations and invoices arrive in a form your assistant or your finance team can file digitally.
It all happens in the background.
These choices belong to the House: every booking benefits from them automatically.
Commitment · People
The most efficient vehicle in the world is still driven by someone.
Professional chauffeurs trained within the House, with continuing instruction in smooth and anticipative driving.
A driving style built on anticipation rather than acceleration, which is better for consumption and far better for the passenger.
Knowledge of Paris precise enough to avoid distance and congestion, well beyond what a map reveals.
Partners selected outside Paris on their standards, their conduct and their working conditions.
Long-term relationships with hotels, agencies and companies, rather than volume pursued for its own sake.
What it changes for you
The drive itself is smoother.
Anticipative driving is the difference between arriving composed and arriving merely on time. It is also the single most effective way to reduce consumption.
You are recognised.
Chauffeurs who remain with the House learn your preferences, so they are already known on your next journey.
Your own commitments are respected.
Hotels, agencies and companies with standards of their own work with a supplier whose conduct sits comfortably beside theirs.
It stays off your itinerary and shows in the way the day unfolds.
Rigorous servicing and a hybrid in city traffic produce a cabin in which a call can be taken and a document can be read.
Routes, timings and alternatives are settled before the vehicle leaves, which is what makes a seamless journey possible.
The category is proposed on your real requirements. A vehicle that suits the journey is more comfortable and more economical at once.
Two people at most hold the day together, which removes the repositioning and the waiting that fragmented bookings create.
Consolidated statements of chauffeured journeys, issued digitally, in a form that suits a finance department or a travel manager.
Hotels, agencies and companies increasingly answer for their suppliers. Our practices are written down and available to you. See also our safety and confidentiality commitments.
A credible approach states its limits. Ours are stated here, in plain sight.
Formalising and documenting the practices already applied day to day, so that they can be verified rather than described.
Establishing a reliable method of measurement before publishing any figure whatsoever.
Extending the use of hybrid vehicles to the journeys where they genuinely perform.
Including anticipative driving in the continuing instruction of every chauffeur.
Reducing the printed documents that remain in our administrative process.
Working with partners outside Paris who accept the same requirements as our own teams.
The words carbon neutral stay out of our description of chauffeured journeys.
Our fleet is described by its maintenance and its hybrids, and the label environmentally friendly stays out of it.
Percentages, volumes and reductions are published once they can be substantiated.
Private ground transport has an impact, and we say so plainly.
One service for every client: responsibility is built in, with no separate green offer to buy.
Electrified vehicles are proposed where the journey allows it today, and their share grows with charging infrastructure.
An indicator is published once its method can be explained, dated and defended. Figures will appear on this page at that moment.
Three horizons, each stated with a scope and a method rather than with a promise.
Horizon
Today
Scope
Our own operations in Paris and Île-de-France.
Method
Formalise the practices described above, record them in our operating procedures, and define precisely what can honestly be measured with the tools at our disposal.
Horizon
By 2027
Scope
Fleet, chauffeurs and coordination.
Method
Continuing instruction in anticipative driving extended to every chauffeur, a documented vehicle renewal plan, and a first internal measurement framework covering distance, vehicle assignment and consumption.
Horizon
2028 to 2030
Scope
The chauffeured journeys where service requirements allow it.
Method
Progressively increase the share of journeys operated with lower emission vehicles, in step with the development of range and of charging infrastructure in Paris and on the routes we serve.
Each horizon will be reviewed and updated on this page. Where an objective would affect the quality of a chauffeured journey, it is revised before it is announced.
Executive assistants, travel managers, luxury travel agencies, destination management companies, event organisers, hotels and companies with an environmental policy answer to requirements of their own. Our role is to make ours legible, and to give you what you need to justify your choice of supplier.
Two people at most for your account and for each programme, in Paris, reachable directly and available at any hour.
A record of chauffeured journeys by month, by department or by event, issued digitally and ready for your reporting.
Categories proposed on real passenger and luggage numbers, with our recommendation stated in writing.
An honest indication of which of your journeys can reasonably be operated with a hybrid vehicle, and which are better served by another vehicle.
Written responses to the environmental and social sections of your procurement documents, stated plainly.
Where an estimate is required, we provide it together with the method used and a clear statement of its scope.
If your organisation requires a particular format of reporting, tell us what it must contain and we will build it with you. Speak to our Paris office.
DBS EXPERIENCE is a Parisian House of private chauffeur services, founded in 2009 at 320 rue Saint-Honoré. Its approach to sustainability is operational rather than declarative: chauffeured journeys planned to avoid unnecessary mileage, a fleet renewed and maintained with discipline and partly hybrid, restrained choices on board, digital documentation, and professional chauffeurs trained in anticipative driving. DBS EXPERIENCE describes its journeys as more responsible rather than carbon neutral, and publishes only figures it can substantiate.
A part of our fleet is hybrid and is assigned to the journeys where a hybrid performs properly, principally within Paris and its immediate region. Fully electric vehicles are introduced progressively, where range, charging infrastructure and the requirements of the journey allow it. Our fleet is described as partly hybrid, and an electrified vehicle is proposed only where it can honour the journey comfortably.
On the real number of passengers, the real number of pieces of luggage, the distance and the nature of the journey. The right-sized vehicle is the most comfortable and the most appropriate. Where a hybrid can serve the journey in full comfort, it is proposed. The recommendation is always stated to you before confirmation.
By planning. Itineraries are studied in advance, flights and trains are monitored in real time so that the car is ready for the actual arrival rather than waiting with its engine running, chauffeurs are positioned between assignments to limit empty repositioning, and transfers belonging to the same programme are sequenced as a single operation rather than as separate bookings.
Yes. We provide consolidated statements of chauffeured journeys, written answers to the environmental sections of supplier questionnaires, documentation of our licence, insurance and operating practices, and, where an emissions estimate is required, the method used together with a clear statement of its scope. If your reporting requires a specific format, we will build it with you.
We describe our chauffeured journeys as more responsible rather than carbon neutral. Our priority is to measure, reduce and document our impact before considering any complementary arrangement, and we prefer to state this plainly.
Every chauffeured journey benefits from the same approach at the same price. These choices belong to the way the House operates and apply whichever vehicle category you select.
Tell us who is travelling, where they need to be and what matters most. Everything else, including the part of the work described on this page, is prepared before the car arrives.
+33 1 47 20 87 11 · contact@dbsexperience.com · WhatsApp +33 7 87 15 53 52