Paris · Since 2009
Excellence is built together.
At DBS EXPERIENCE, the quality of a journey begins well before the vehicle. It begins with the people who prepare it, watch over it and take care of it. Since 2009, our Parisian House has been shaped by women and men for whom attention, precision and discretion are a profession.
Paris · Since 2009
A vehicle can be replaced. Attention is irreplaceable.
A chauffeur who reads a silence. A coordinator who sees a delay before the passenger does. A reservations adviser who understands a request that was only half expressed. A partnership manager who remembers a preference from last season. This is where our service is made.
Everyone who joins the House becomes the custodian of a promise made to a client. That promise is held by a person rather than by a logo, a vehicle or a price, at a precise moment, often in silence.
We recruit conduct rather than adjectives. Each of our commitments corresponds to something observable, on the road and behind the scenes.
We anticipate.
Journey times, access points, flight schedules and waiting areas are studied before departure. A solution is offered before a difficulty is announced.
We protect.
Caution always comes before speed. Vehicle checks before every departure, measured driving, calm decisions, whatever the schedule seems to demand.
We personalise.
Preferences are noticed once and remembered. Temperature, route, conversation or silence, the side of the door. A returning client asks only once.
We reassure.
A clear voice, an exact position, an honest estimate. The guest and the person who arranged the journey always know where matters stand.
We respect.
Confidentiality is a form of regard. What is heard on board stays on board. Presence when it is wanted, discretion otherwise.
We present the House.
Before a word is spoken, the House has already been judged. Bearing, dress and vehicle presentation are prepared in advance, well before arrival.
We collaborate.
Useful information travels. What a chauffeur learns at a terminal this morning improves a colleague's arrival this evening. Everything valuable is shared.
The level of expectation is set by our clientele. Understanding it is where the work begins.
Company executives and business travellers
International families
Luxury travel agencies and tour operators
Private concierge services and family offices
Five-star hotels and Parisian palaces
Event organisers and official delegations
Private aviation passengers and FBO teams
Destination management companies
Their journeys begin at Charles de Gaulle, Orly or Le Bourget, cross Paris, and continue across France and beyond. Some are simple. Every one is singular.
Driving well is the entry requirement; the profession goes much further. What distinguishes our teams is a body of knowledge built over more than fifteen years and passed on deliberately: the real geometry of Paris and its access constraints, terminal procedures at Charles de Gaulle, Orly and Le Bourget, the choreography of a roadshow with several vehicles, the protocol of a private aviation arrival, the handling of luggage and of silence.
This know-how is transmitted rather than assumed. Every arrival in the House is briefed, every standard explained, every service reviewed afterwards. Experience is welcome. The willingness to be taught our way of doing things is essential.
✦Paris and its airports, understood in practice rather than on a map
✦Protocol for executives, delegations and private aviation passengers
✦Coordination of several vehicles on a single programme
✦An international clientele served in French and in English
We recruit throughout the year, according to the needs of the House. Each discipline serves the same purpose, from a different position.
Professional chauffeurs
The elegance of the service, on the ground. Welcoming, driving, protecting and accompanying an international clientele across Paris, its airports and the whole of France, with the bearing of a House.
Where you make the difference: the first ten seconds of a welcome, and everything you notice before being told.
Operations and coordination
The command of every detail, in real time. Assigning vehicles and chauffeurs, monitoring flights and traffic, adjusting a programme as it unfolds and keeping every party informed before they have to ask.
Where you make the difference: the adjustment made quietly, half an hour before anyone would have noticed.
Reservations and client relations
An attentive, precise and personal response. Understanding a request, qualifying what has been left unsaid, proposing the right vehicle and the right timing, and confirming with complete clarity.
Where you make the difference: the question you think to ask before the journey is confirmed.
Development and partnerships
Lasting relationships with those who entrust us with their clients. Agencies, corporations, concierge services, hotels, event organisers and international partners, accompanied over years rather than transactions.
Where you make the difference: the trust a partner renews with complete confidence.
Support functions
The expertise that keeps the experience fluid. Fleet and maintenance, administration, quality, finance, marketing and communication. Work the client rarely sees, and on which everything else relies.
Where you make the difference: the quiet reliability everything else depends upon.
A natural sense of service
Composure when a plan changes
Impeccable presentation
Clear communication in French and in English
Absolute discretion
A genuine team spirit
Experience of luxury service is appreciated. A true sense of service is indispensable.
Paris · On the road
Here is what we hold ourselves to.
A demanding and respectful professional environment
A briefing before every service
Standards defined in writing, clear to everyone
Training and continuous guidance
Centralised communication with an operations desk
Respect for rest periods and regulated hours
A varied programme of services rather than a single route
Daily contact with an international clientele
Recognition of performance and room to progress
A short and confidential form. We ask only for what is needed to consider your profile properly.
A discussion about your background, your motivation and your expectations. As much about conduct as about experience.
Depending on the discipline: an interview, a practical exercise, or an operational evaluation with a member of the team.
Standards, tools and service culture are presented in full before your first chauffeured journey with the House.
Every application is read by a member of our team. Supporting documents are requested later in the process, once a first conversation has taken place.
Paris · Departure at dawn
You share our idea of service and would like to contribute to an experience recognised for its precision, its discretion and its attention. Tell us about your background. The form takes a few minutes, and documents are requested later, once we have read your profile.
DBS EXPERIENCE is a private chauffeur House established in Paris in 2009, operating under Transport Licence No. EVTC075180190 issued by the French Ministry of Transport. Its teams are organised into five disciplines: chauffeurs, operations and coordination, reservations and client relations, development and partnerships, and support functions. Candidates are assessed on conduct as much as on experience, and profiles are received throughout the year.
The House recruits across five disciplines throughout the year: professional chauffeurs, operations and coordination, reservations and client relations, development and partnerships, and support functions. Needs vary with the season and with the volume of our programmes, which is why profiles are received continuously rather than only when a position is published.
Experience of high-end service is appreciated and remains optional. A genuine sense of service, impeccable presentation, discretion and composure are indispensable. A valid professional chauffeur card and a valid driving licence are required in order to drive for the House.
French and English at a professional level are expected for client-facing positions, as our clientele comes largely from the United States, the United Kingdom, the Middle East and the Asia-Pacific region. Additional languages are a genuine advantage and are taken into account when assignments are allocated.
It is used solely to consider your application, is accessible only to the persons in charge of recruitment, and is retained for a maximum of two years from our last contact. You may request access, rectification or erasure at any time by writing to contact@dbsexperience.com.
If precision, discretion and attention describe the way you already work, we would like to know you.
Phone +33 1 47 20 87 11 · Email contact@dbsexperience.com · WhatsApp +33 7 87 15 53 52