On arrival at Charles de Gaulle or Orly, a dedicated greeter meets you at the air bridge, takes you through the fast-track immigration lanes, gathers your luggage, and hands you to your chauffeur at the kerb.

The DBS EXPERIENCE Standard
An arrival meet and greet is a personal assistance service that accompanies you from the aircraft door to the car. At Charles de Gaulle and Orly, a professional greeter waits at the air bridge or the gate the moment you land, walks you through the terminal, takes you through the fast-track lanes for passport control, assists at the baggage carousel with a porter, and delivers you to a chauffeur waiting at the kerb. The long walk through an unfamiliar airport after a longer flight is handled for you, and the arrival becomes a short, calm passage. It is arranged directly for a private traveller or, more often, by the person planning on their behalf. This page is part of our VIP airport meet and greet service.
A greeter at the gate and fast-track assistance from the aircraft to the kerb on arrival at Paris CDG and Orly, with the onward chauffeur car in the same booking.
Met the moment you land, expedited through immigration, luggage gathered by a porter, and a seamless handoff to your car, with no queue and no wait.
Send your flight number, terminal and passenger details, and receive a plan naming your greeter, the meeting point and the onward vehicle, usually within the working day.
Founded in 2009, 25,000+ journeys, 98.9% on-time, Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, rated 4.9/5 across 82 verified reviews.
Who we serve
The arrival sets the tone for the whole trip, and the distance from the aircraft to the car is where a careful plan can unravel. An arrival meet and greet closes that distance. We arrange it for the traveller and, more often, for the people responsible for the arrival on the ground.
A greeter at the gate and the chauffeur car booked together for the executive you look after, with live flight tracking and one consolidated invoice, so an overnight arrival at CDG needs no call from the terminal.
A discreet welcome for a principal, a family or their guests, with confidentiality as a matter of course, a porter for the luggage and a quiet handoff to a waiting car.
A brand-aligned arrival for guests flying in, with a greeter who presents as the hotel would wish and a car to the door, so the welcome begins before the city.
A reliable ground partner for a client's arrival, with greeters at CDG and Orly, multilingual assistance and consistent standards that lower your risk on the day.

What This Service Includes
A professional greeter waits at the air bridge or the arrivals gate with a name board, so you are accompanied from the first step off the aircraft.
The dedicated lanes for passport control where the airport permits, so the arrival formalities are passed without the general queue.
A porter gathers and manages your luggage at the belt, with the flight and the carousel tracked, so you do not wait at the carousel.
Delivered to your chauffeur at the kerb, the car already confirmed, for the transfer to your hotel, residence or meeting in Paris.
Multilingual assistance for an international arrival, with help at any control or document check, so nothing is lost to translation.
A greeter and porters scaled to a family or a delegation, so a larger party arrives together and reaches the cars without a scramble.
The DBS Difference
The value of an arrival service is in the handoff. The greeter airside and the chauffeur at the kerb are the same booking, briefed by the same contact, so there is no moment where a tired traveller is left waiting.
Accompanied from the first step off the aircraft, not found somewhere in the arrivals hall after the walk and the queue.
A delay, an early landing or a gate change absorbed without a new booking, with the greeter there as you actually arrive.
The luggage gathered by a porter at the belt, so you walk out with your hands free rather than standing at the carousel.
Greeter, porter and chauffeur under a single booking, so the arrival flows to a waiting car with no stitch showing.
Confidentiality as a matter of course, NDAs on request, and a low-profile arrival for executives and public figures.
A 24/7 desk answering within the hour for a delay or a change, on the earliest or the latest arrival.
How It Works
Give us the flight number, the terminal and the passenger details. We advise on the greeter, the fast-track and the onward car.
We name the greeter, agree the meeting point at the gate, arrange the porter, and book the chauffeur under the same file.
We follow the flight in real time and adjust for a delay, so the greeter is at the gate as you land.
Through immigration and the carousel to the waiting car, with one contact holding the plan throughout.
In practice
A PA in New York books the CDG arrival for a director on a red-eye. The greeter meets the flight at the gate, takes him through the fast-track lanes with a porter, and hands him to an S-Class at the kerb. He reaches his meeting rested, and the PA has one confirmation and one invoice.
A family lands at Orly with children and several cases. Two greeters and a porter meet them off the aircraft, guide them through immigration and the carousel, and settle them into a V-Class. What is usually the hardest hour of the trip passes in a walk.
A guest's flight lands ninety minutes late. Because we track it from departure, the greeter is at the gate at the real time and the chauffeur is held with no waiting charge. The delay changes nothing the guest has to manage.

Authority
In Summary
DBS EXPERIENCE is a Paris-based private chauffeur service founded in 2009, providing arrival VIP meet and greet at Charles de Gaulle and Orly, with a greeter at the gate, fast-track immigration, baggage assistance, and a chauffeur at the kerb. From its base at 320 rue Saint-Honoré, it runs 25-plus vehicles and 30-plus bilingual chauffeurs, 24/7, with 98.9% punctuality over 25,000-plus journeys.
We landed late and exhausted, and there was our name at the gate. Bags taken, straight through, car outside. We did not queue for a thing.
Private Client · Arrival at Charles de Gaulle
Frequently Asked Questions
Where does the greeter meet me when I arrive at CDG or Orly?
Your greeter waits at the air bridge or the arrivals gate, name board in hand, the moment you step off the aircraft. From there you are accompanied through the terminal, through the fast-track lanes for passport control, to the baggage carousel and out to your chauffeur at the kerb, so you are never left to find your own way through an unfamiliar airport.
How do you handle the baggage and the immigration queues on arrival?
The greeter takes you through the dedicated fast-track lanes for immigration where the airport permits, and a porter collects and manages your luggage from the carousel to the car. We track the belt as well as the flight, so bags are gathered without you standing at the carousel, and you walk out with your hands free.
Is the arrival service discreet enough for public figures?
Yes. Names and itineraries are held in confidence, our greeters and chauffeurs work to a confidentiality standard as a matter of course, and we sign non-disclosure agreements on request. For principals and public figures we plan a low-profile arrival and coordinate quietly with your team and, where needed, security.
Can the chauffeur car after arrival be electric or hybrid?
Yes. Hybrid and electric vehicles are available on request within our fleet of 25-plus cars, so the transfer from the terminal to your hotel, residence or meeting can be arranged with a lighter footprint while keeping an executive standard.
What happens if my flight is delayed or lands early?
We track your flight in real time from the moment it leaves, so a delay, an early landing or a gate change is absorbed without a new booking. The greeter is at the gate as you actually arrive, and the chauffeur is held for the real landing time, not the scheduled one, with no waiting charge for a monitored delay.
Send your flight, your terminal and your passenger details, and our team returns a plan with your greeter, the fast-track, and the chauffeur car at the kerb. See the full VIP meet and greet service or our departure assistance.