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320 rue Saint-Honoré,
75001 Paris-France.
Cookies allow this website to function, to remain secure and to be improved. Anything that is not strictly necessary is placed only if you agree to it, and your decision can be changed at any moment.
Refusing is as immediate as accepting. No optional cookie is placed before your consent, and no consent is inferred from the fact that you continue to browse. Your decision is remembered for six months, after which we ask again.
Paris · A House of private chauffeur service since 2009
A cookie is a small file placed on your computer, tablet or telephone when you consult a website. It allows the site to recognise your browser from one page to the next, to keep a form from resetting, to remember that you have already answered a question, or to count a visit without needing to know who you are.
Other technologies serve comparable purposes and are covered by this policy in the same way. Wherever the word cookie appears below, it also refers to pixels and tracking tags placed inside a page, to identifiers stored by your browser in local storage, and to the measurement tools embedded in the content we display, such as a video player or a map.
A cookie does not read the other files on your device, does not give access to your camera or your microphone, and does not, on its own, reveal your name. What it does is give continuity to a visit, and that continuity is either necessary, useful, or subject to your agreement.
Most of our clients arrive on this website with a precise question in mind. An arrival at Le Bourget with a short connection. A day at disposal between three meetings. A group of nineteen travelling to Champagne. The purpose of our cookies is to let that question reach us intact, and to let us see, in aggregate, where our pages answer it well and where they do not.
We do not use cookies to profile a passenger, to attach browsing history to a booking file, or to observe what a client does once the journey has begun. The confidentiality of what happens on board is a rule of the House, and it is described in our Privacy Policy.
Security of the site, integrity of the quotation and contact forms, distribution of traffic between servers, and the record of the consent choices you have made.
If you decline: not possible. Without these, the pages and the forms could not be delivered to you.
Memory of your language and region, display preferences, and the content we embed from other services, such as a map or a video sequence.
If you decline: embedded maps and videos will not load, and your preferences are set again at each visit.
Counting visits, understanding which pages are consulted and in which order, and identifying where a reader stops before making a request.
If you decline: the site behaves exactly as before. Your visit is simply not counted in our statistics.
Measuring the effect of our campaigns, limiting how often the same message is shown, and adapting our communications to the markets we address.
If you decline: you may still encounter our advertising, but it is not adapted to your interests.
Only the first category is placed automatically, because the website cannot be delivered without it. The three others wait for your agreement, and each can be accepted or refused independently of the others.
DBS EXPERIENCE has arranged more than 25,000 chauffeured journeys since 2009, for private clients, corporate travel departments, family offices, luxury travel agencies and the concierge desks of Parisian palaces. That experience is what our website attempts to make legible, and what our measurement tools help us verify.
The questions we ask of our statistics are operational rather than commercial. Does our airport arrivals page explain clearly enough that we wait sixty minutes at a terminal? Do our excursion pages say enough about luggage before a full day towards the Loire or Champagne? Is a request form still comprehensible on a telephone, at the end of a flight, in a language that is not one's own? Each answer changes a page, and eventually changes a journey.
Our approach is client centric. A statistic is only worth the improvement it produces for the person who will be collected tomorrow morning.
The table below lists the cookies and similar technologies loaded on this website, the party who places them, their purpose, the category they belong to and how long they remain on your device. Filter the list by category, or read it in full.
| Name | Placed by | Purpose | Category | Retention | Origin |
|---|---|---|---|---|---|
| dbs_consent | DBS EXPERIENCE | Records the categories you have accepted or refused, and the date of that decision | Strictly necessary | 6 months | First party |
| wglang | Weglot | Remembers the language in which you have chosen to read this website | Strictly necessary | 12 months | First party |
| Webflow session | Webflow | Delivers the pages and preserves the integrity of a submitted form | Strictly necessary | Session | First party |
| intellimize_… | Webflow Optimize | Tests different versions of a page. Confined to this website, with no tracking across other sites | Strictly necessary, exempt | 13 months | First party |
| crisp-client… | Crisp | Keeps the thread of a conversation opened with our team through the messaging window | Functional | 6 months | Third party |
| _ga | Google Analytics | Distinguishes one browser from another in order to count visits | Audience measurement | 13 months | Third party |
| _ga_H41490KMHT | Google Analytics | Maintains the state of a measurement session on this website | Audience measurement | 13 months | Third party |
| _clck | Microsoft Clarity | Attaches your visit to a Clarity identifier so that pages can be counted | Audience measurement | 13 months | Third party |
| _clsk | Microsoft Clarity | Groups the pages of one visit together for the anonymous session recording | Audience measurement | 24 hours | Third party |
| CLID | Microsoft Clarity | Identifies the browser on the Clarity service itself | Audience measurement | 12 months | Third party |
| MUID | Microsoft | Recognises a browser across Microsoft services for measurement purposes | Audience measurement | 13 months | Third party |
| ANONCHK, SM | Microsoft | Verifies the integrity of a measurement session | Audience measurement | 10 minutes, session | Third party |
| _gcl_au | Google Ads | Attributes a request or a call to the campaign that led to it | Marketing | 90 days | Third party |
| _gcl_ls | Google Ads | Serves the same attribution purpose where a cookie is not available | Marketing | 90 days | First party |
| Clearbit tag | Clearbit | Recognises the organisation a visit originates from, based on the network address. Places no file on your device | Marketing | No storage | Third party |
First party means a cookie or an identifier placed by dbsexperience.com. Third party means one placed by a service we have chosen to use. Retention indicates the maximum life of the file on your device, not the period during which the resulting information is kept. Certain services store their identifier in your browser rather than in a cookie. The distinction changes nothing for you, and this policy treats both in the same way.
This inventory was verified on 3 August 2026 against the tags actually loaded by this website, and it is reviewed at every technical change. The retention periods are those documented by each service. Should you observe on your device a file that does not appear here, we would be grateful if you would tell us, and we will correct this page.
Two of the services above do more than count a page, and we would rather describe them ourselves than let you discover them.
Microsoft Clarity records how a page is used: the movement of the cursor, the clicks, the scrolling, the moment a reader hesitates. It produces a replay of the navigation, not of the person. The tool masks the content typed into fields, and we do not use it to identify anyone. Its purpose is to see where an explanation fails, for instance whether the luggage capacity of a vehicle is found before a request is abandoned. It belongs to the audience measurement category and is loaded only after your agreement.
Clearbit indicates the organisation from which a visit originates, deduced from the network address, without naming any individual. For a House that works with travel departments, family offices and event agencies, this tells us which kinds of organisation consult which services. It places no file on your device, it belongs to the marketing category, and it is loaded only after your agreement.
Neither of these tools is used to observe a client during a chauffeured journey, nor to enrich a booking file. That separation is a rule of the House.
More than 25,000 chauffeured journeys since 2009
We keep the number of external services deliberately small. Each one is listed below with the reason for its presence. Where a service belongs to a company established outside the European Union, the transfer of data is governed by the safeguards described in our Privacy Policy.
Webflow, which hosts and delivers this website, and Weglot, which serves it in your language. Both are strictly necessary and active before any choice is made. Webflow Optimize, which tests different versions of a page, is confined to this website and does not follow you elsewhere.
The consent panel is our own. It is not entrusted to an external provider, it stores your decision in a single first party cookie, and it exists in order to respect your choice. It is strictly necessary.
Crisp, which allows a conversation to be opened with our team and its thread to be kept from one page to the next. Functional category.
Google Analytics, which counts and describes visits in aggregate, and Microsoft Clarity, which produces the anonymous session recording described above. Both are loaded only after consent has been given for the measurement category.
Google Ads, which attributes a request to the campaign that produced it, and Clearbit, which recognises the organisation a visit originates from. Both are loaded only after consent has been given for the marketing category.
Each of these companies publishes its own policy, and we have kept their number deliberately small. Where a service belongs to a company established outside the European Union, the transfer of data is governed by the safeguards described in our Privacy Policy.
We do not use the formula according to which cookies are kept for as long as necessary. Each period is stated, and none exceeds what the French supervisory authority regards as a sound practice.
When the six month period expires, the banner is presented again, and nothing optional is placed in the meantime unless you renew your agreement. A refusal is recorded with the same care as an acceptance, in order that you are not asked the same question at every visit. And when you withdraw an agreement already given, our panel does not merely stop the tools concerned: it erases the files they had placed.
The most direct route. The panel reopens with your current settings, each category can be enabled or disabled, and the change takes effect immediately. A link is also available in the footer of every page of this website.
Open the panelEvery browser allows cookies to be inspected, refused or deleted. Note that deleting them also deletes the record of your decision, which is why the banner appears again on your next visit.
Where your browser transmits the Global Privacy Control signal, our panel reads it on arrival and records a refusal of every optional category, without displaying anything and without waiting for an action from you. You then have nothing further to do.
Your rightsThis policy is revised whenever a tool is added to or withdrawn from the website, whenever a new feature places a cookie of its own, and whenever the applicable rules evolve. The date and the version number at the top of this page are the reference. A substantial change to the optional categories leads to your consent being requested again.
Each subsequent revision will be added to this log, with its date and the nature of the change.
Discretion · Precision · Availability, 24 hours a day
Questions concerning cookies, measurement tools or the exercise of your rights are answered by a member of the team, not by an automatic reply. Our Reservations desk responds to every enquiry within forty five minutes, 24 hours a day.