DBS EXPERIENCE · Airport VIP Services
Airport VIP Services at Paris CDG & Orly
A single suite of VIP assistance across Charles de Gaulle and Orly, meet and greet, fast-track, lounge, porter and tax-refund help, for arrivals, departures and connecting flights, arranged and coordinated under one booking.
25,000+ missions since 2009 · 98.9% on-time · CDG · Orly · Le Bourget · 24/7
The DBS EXPERIENCE Standard
What Our Airport VIP Services Cover
Airport VIP services are the complete set of personal assistance we provide at Charles de Gaulle and Orly, gathered under one contact. Rather than a single moment, this page brings together six services, arrival meet and greet, connecting and transit assistance, departure meet and greet, VIP lounge booking, a baggage porter, and customs and VAT refund help, each available whether you are landing in Paris, flying out, or changing planes. You take what you need and combine it as you wish, and we assemble the passage and, where required, the chauffeur car around your flight. It is the way to hold every part of an airport visit in one place, without piecing it together yourself.
What this is
An overview of the six VIP services available at Paris CDG and Orly, for arrivals, departures and connections, assembled under a single booking.
What you get
The services you choose, coordinated by one contact, with fast-track where permitted and a chauffeur car arranged alongside when you need one.
What to do next
Tell us the flight, the terminal and the direction of travel, and receive a plan naming the services, the meeting point and one contact, usually within the working day.
Why you can trust it
Founded in 2009, 25,000+ missions, 98.9% on-time, Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, rated 4.8/5 across 65+ verified reviews.
Who we serve
For Every Passage Through Paris Airports
Charles de Gaulle and Orly are among the busiest airports in Europe, and the demands are the same whether a guest is arriving, departing or connecting. Our airport VIP services take those demands off your hands and hold them in one place. We arrange them directly for a private traveller and, more often, for the people who plan on their behalf. We work most closely with four profiles.
Executive Assistants & PAs
One booking for an executive's whole airport programme, arrival, departure or connection, with clear confirmations, live flight tracking and a single consolidated invoice, so the terminal is handled without a call.
Family Offices & Private Travellers
A discreet, low-profile passage for a principal, a family or their guests, with confidentiality held as a matter of course, NDAs on request, and the services chosen to fit the trip in either direction.
Five-Star Hotels & Concierges
A brand-aligned welcome and send-off for guests, with greeters, fast-track, a lounge and a car assembled as the hotel would wish, so the care extends from the door to the gate and back.
Destination Management Companies
A reliable ground partner for a client's full itinerary, with the six services available at CDG and Orly, multilingual assistance and consistent standards that reduce your operational risk on the day.
The Six Services
Six VIP Services Across CDG & Orly
Below are the six airport VIP services, each available on arrival, departure or connection, and each a page in its own right. Take one or combine several under a single booking, and add your airport transfer or private aviation arrangements to the same file.
baggage porter service
The DBS Difference
What Sets DBS EXPERIENCE Apart
The value of an overview is that nothing sits apart. Every service is held by one provider and one contact, so a booking that spans arrival, connection and departure moves as a single, coordinated passage rather than a set of separate arrangements you have to align yourself.
Every Direction Covered
The same team and standard for arrivals, departures and connections, so one relationship handles the whole airport, whichever way a guest is travelling.
Fast-Track Where Permitted
Dedicated lanes for passport control and security at CDG and Orly, so guests pass the general queues wherever the airport allows and reach the car or the gate without the usual wait.
Six Services, Assembled to Fit
A greeter, a lounge, a porter and the tax-refund desk combined in the mix each trip needs, added or removed without rebuilding the booking.
One Booking, One Contact
All the services under a single file, one confirmation and one invoice, even for a group whose members arrive and depart at different times.
Discretion for Principals
Confidentiality as a matter of course, NDAs on request, and a low-profile passage for executives and public figures, coordinated quietly with your team and security.
Around the Clock
A single operations contact holding the flights and the services, with a 24/7 desk answering in under 45 minutes for a delay or a change on the day.
The Onward Car
A Chauffeur Car to Complete the Passage
Where a service ends or begins at the kerb, it hands to a chauffeur from a fleet of 25-plus vehicles, kept immaculate and renewed regularly, matched to your party and your luggage. Fares for the transfer are confirmed in advance.
Executive Sedan
Mercedes-Benz Classe E
Up to 3 passengers. An elegant saloon for a single traveller or a pair of guests to or from Paris.
Luxury Sedan
Mercedes-Benz S-Class LWB
Up to 3 passengers. Long-wheelbase comfort for a principal or an executive before or after a flight.
Luxury SUV
Range Rover Vogue Autobiography LWB
Up to 3 passengers. A discreet, commanding presence for principals and protocol-sensitive movements.
Group Van
Mercedes-Benz V-Class XL
Up to 7 passengers. A family or a small delegation and their luggage kept together to the door.
VIP Van
Mercedes-Benz Sprinter VIP (Jet Luxury Van)
A lounge cabin for a group to travel between the terminal and the address in comfort.
Group Transport
Mercedes-Benz Sprinter Minibus 19
Up to 19 passengers. A larger travelling party carried together with room for baggage.
How It Works
From Request to Terminal, in Four Steps
Tell Us the Trip
Give us the flight, the terminal, the direction of travel and the passengers. We advise on the services that fit and confirm the airport's access lead times.
We Assemble the Plan
We combine the greeter, the porter, the lounge or the VAT desk as needed, add the chauffeur car, and hold it all under one file with a single contact.
We Track and Deliver
We follow the flight in real time and adjust for a delay, so the services are in place as you arrive, depart or connect, whatever the schedule does.
One Passage, Coordinated
Each service hands cleanly to the next, from the gate or the kerb to the lounge, the desk and the car, with one contact holding the plan throughout.
In Practice
How DBS EXPERIENCE Works in Real Life
An Arrival, Handled End to End
A PA in London books the arrival for a director flying into Charles de Gaulle overnight. A greeter meets the flight at the gate, takes him through the fast-track lanes with a porter for the luggage, and hands him to an S-Class at the kerb. He reaches La Défense rested and on time, and the PA receives one confirmation and one invoice.
A Connection That Could Not Be Missed
A family arrives at Orly with ninety minutes to make an onward flight. Their greeter meets them off the inbound aircraft, manages the two children and the luggage, and escorts them through security to the departure gate, with the connection tracked throughout. What would have been a race becomes a walk.
A Departure with a Lounge and a Refund
A concierge at a Paris palace arranges a departure for a guest with shopping to declare. A chauffeur brings her to Charles de Gaulle, the greeter walks her through check-in, the customs stamping and fast-track security, then settles her in a private lounge until the gate. The whole send-off sits on one booking.
Authority
Why Travellers and Their Teams Choose DBS EXPERIENCE
In Summary
DBS EXPERIENCE is a Paris-based private chauffeur service founded in 2009, providing a full range of airport VIP services at Charles de Gaulle and Orly, meet and greet, fast-track, VIP lounge, baggage porters and customs and VAT refund help, on arrivals, departures and connecting flights. From its base at 320 rue Saint-Honoré, it runs 25-plus vehicles and 30-plus bilingual chauffeurs, 24/7, with 98.9% punctuality over 25,000-plus missions.
- ✦Every direction covered. The same team and standard for arrivals, departures and connections.
- ✦Fast-track lanes. Dedicated immigration and security passage at CDG and Orly wherever the airport permits.
- ✦Duty of care and full cover. Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, with comprehensive passenger insurance.
- ✦Discretion for principals. Confidentiality as a matter of course, NDAs on request, and a low-profile passage.
- ✦One booking, one contact. Six services, one confirmation and one invoice, even across mixed itineraries.
- ✦Around the clock. A 24/7 operations desk answering in under 45 minutes for a delay or a change on the day.
Arriving, connecting or flying out, one call sets it all up. Greeter, lounge, bags, car, all on a single booking, and someone we can reach at any hour. It takes the airport off our list entirely.
Corporate Travel Manager · Paris CDG & Orly
Frequently Asked Questions
Airport VIP Services at Paris CDG & Orly
What airport VIP services do you offer at Paris CDG and Orly?
We offer six services across Charles de Gaulle and Orly: arrival meet and greet, connecting and transit assistance, departure meet and greet, VIP lounge booking, a baggage porter service, and customs and VAT refund assistance. Each stands on its own or combines with the others under a single booking, with one contact holding the plan and a chauffeur car arranged alongside where needed.
Do these services apply to arrivals, departures and connecting flights?
Yes. Every service is available whether you are arriving in Paris, departing from it, or connecting between flights. A greeter can meet you off an inbound aircraft, at the kerb for a departure, or between terminals for a transit, and the lounge, porter and tax-refund assistance attach to any of the three. You choose the direction and the services, and we assemble them for your flight.
Can I combine several services under one booking?
Yes, and most clients do. A single booking can hold a greeter, a porter, a lounge and the onward chauffeur car, and it can cover a group whose members arrive and depart at different times. One operations contact coordinates the whole passage, so there is no gap between one service and the next, and a single confirmation and invoice cover it all.
Which airports and terminals do you cover, and can you help at short notice?
We cover all terminals at Charles de Gaulle and Orly, and Le Bourget for business aviation. Our desk answers 24/7 in under 15 minutes, and a service can often be arranged at short notice, subject to the airport's own access lead times, which we confirm when you send the flight. Send the flight, the terminal and the passengers to start.
Is the service discreet enough for principals and public figures?
Yes. Names and itineraries are held in confidence, our greeters and chauffeurs work to a confidentiality standard as a matter of course, and we sign non-disclosure agreements on request. For principals, executives and public figures we plan a low-profile passage and coordinate quietly with your team and, where needed, with security, at arrival, departure or connection.
Plan Your Airport VIP Services
Ready to Enhance Your Paris Airport Experience?
Tell us the flight, the terminal and the direction of travel, and our team returns a plan with the services, one contact and a chauffeur car where needed. For the wider journey, see our airport transfers and our corporate chauffeur service.