Move Through the Airport Hands-Free
A dedicated porter carries and manages your luggage at Charles de Gaulle and Orly, from the carousel or the kerb to your car, so you walk through the airport with nothing to carry and nothing to wait for.
The DBS EXPERIENCE Standard
What a Baggage Porter Service at Paris Airports Is
A baggage porter service is a personal assistance that takes the luggage off your hands from the moment you reach the airport. At Charles de Gaulle and Orly, a dedicated porter gathers your bags at the arrival carousel and carries them to your car at the kerb, or takes them from the kerb to check-in and the bag drop on departure. Heavy, oversized and fragile items are handled with care, the porter coordinates directly with your greeter and chauffeur, and the load never falls to you. It turns the most tiring part of any journey, the carrying and the waiting, into something you no longer notice. This page is part of our VIP airport meet and greet service.
What this is
A dedicated porter carrying your luggage at Paris CDG and Orly, from the carousel or the kerb to your car, with a greeter and a chauffeur.
What you get
Hands-free passage through the airport, heavy and oversized bags handled with care, and the luggage in the car by the time you reach it.
What to do next
Send your flight, your terminal and the number of bags, and receive a plan with the porter, the greeter and the onward chauffeur, usually within the working day.
Why you can trust it
Founded in 2009, 25,000+ missions, 98.9% on-time, Transport Licence No. EVTC075180190, issued by the French Ministry of Transport, rated 4.8/5 across 65+ verified reviews.
Who we serve
For Those Who Should Never Carry a Bag
The luggage is where a smooth arrival or departure comes undone: heavy cases, a full set for a family, or an armful through a crowded terminal. A porter removes it entirely. We arrange it for the traveller and for the people who plan a passage that should look effortless.
Family Offices & Private Travellers
A discreet porter for a principal or a family with a full set of luggage, handled with care and coordinated quietly with the greeter and the chauffeur.
Five-Star Hotels & Concierges
A brand-aligned touch for a guest arriving or departing with luggage, so the bags are managed as the hotel would wish and never fall to the guest.
Executive Assistants & PAs
A porter added to an executive's arrival or departure, so a director with cases and a tight schedule moves through the airport without carrying a thing.
Destination Management Companies
Porters scaled to a client's group and its luggage, so a delegation with many cases is handled together and reaches the cars without a scramble.
What This Service Includes
The Luggage, Handled from One End to the Other
Carousel to Car
On arrival, the porter gathers your bags at the belt and carries them to your chauffeur at the kerb, so you do not wait at the carousel.
Kerb to Check-In
On departure, the porter takes your luggage from the car to check-in and the bag drop, so the first stage is not a struggle with cases.
Heavy & Oversized
Heavy, oversized and fragile items handled with care by trained porters, whatever the shape or the load.
Groups & Families
Porters scaled to your party and its bags, so a family or a delegation is handled together rather than one traveller with the load.
Connection Transfers
Cabin luggage carried between terminals on a connection, with assistance wherever bags must be collected and re-checked.
With Greeter & Chauffeur
The porter coordinated with your greeter and chauffeur under one booking, so the luggage passes seamlessly to the car.
The DBS Difference
How DBS EXPERIENCE Works in Real Life
A porter on their own still leaves a gap between the bags and the car. Ours works with the greeter and the chauffeur under one contact, so the luggage moves from the belt or the kerb straight to the vehicle without a moment in your hands.
Hands-Free Throughout
The bags carried from the first moment, so you walk through the airport with nothing to hold and nothing to watch.
No Wait at the Belt
The porter gathers the luggage at the carousel with the flight and the belt tracked, so the bags are yours without the wait.
Any Load, Handled with Care
Heavy, oversized and fragile items managed by trained porters, whatever the number or the shape of the cases.
Scaled to the Party
The right number of porters for a family or a group, so a larger party is handled together, not one traveller at a time.
Straight to the Car
The porter coordinated with the chauffeur, so the luggage is in the vehicle by the time you reach it.
Around the Clock
A 24/7 desk answering in under 15 minutes, for the earliest arrival or the latest departure.
How It Works
Send the Details
Give us your flight, your terminal and the number of bags. We advise on the porters and pair them with a greeter and a chauffeur.
We Plan the Handling
We assign the porters to your party and your luggage, and agree the meeting point at the carousel or the kerb.
We Take the Bags
The porter gathers or receives the luggage and carries it, coordinating with your greeter and chauffeur throughout.
Straight to the Car
The bags pass to check-in or to the vehicle, so you move through the airport with your hands free.
In practice
How DBS EXPERIENCE Works in Real Life
A Family Arriving with a Full Set
A family lands at CDG with six cases and two children. The porter gathers the luggage at the belt while the greeter guides the family through immigration, and the bags are in the V-Class at the kerb before they reach it. No one carries a thing, and nothing waits at the carousel.
A Guest with Fragile Cargo
A traveller departs from Orly with a fragile, oversized item alongside her cases. A trained porter handles it with care from the kerb to the bag drop, coordinating with the airline, so a piece that would worry most travellers is managed without a concern.
A Delegation Through a Busy Terminal
A DMC brings a group of ten with heavy luggage through CDG at peak hour. Several porters handle the bags together, working with the greeters and the vehicles, so the whole party moves through the terminal and to the cars without a scramble.
Authority
Why Travellers and Their Teams Choose DBS EXPERIENCE
In Summary
DBS EXPERIENCE is a Paris-based private chauffeur service founded in 2009, providing a baggage porter service at Charles de Gaulle and Orly, with luggage carried from the carousel or the kerb to the car, combined with meet and greet and a chauffeur. From its base at 320 rue Saint-Honoré, it runs 25-plus vehicles and 30-plus bilingual chauffeurs, 24/7, with 98.9% punctuality over 25,000-plus missions.
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We arrived with six bags and two tired children. Someone took every case, and by the time we reached the car it was all loaded. We simply walked.
Private Client · Arrival at Charles de Gaulle
Frequently Asked Questions
Where does the baggage porter meet me at CDG or Orly?
On arrival, the porter is with your greeter at the baggage carousel and takes the luggage from the belt to your car at the kerb. On departure, the porter meets you at the kerb from your chauffeur and carries the bags to check-in and the bag drop. Either way you move through the airport with your hands free and the luggage handled from one end to the other.
Can a porter handle heavy, oversized or fragile luggage?
Yes. Our porters are trained to handle all types of luggage, including heavy, oversized and fragile items, with care. Whether it is a single case or a full set for a family, the porter manages the load so you never carry or wait for it, and coordinates directly with your chauffeur so the bags are in the car when you reach it.
Is the porter service available for a group or a family?
Yes. We scale the number of porters to your party and your luggage, so a family or a delegation with many cases is handled together rather than one traveller struggling with the load. The porters work with your greeter and chauffeur, so a larger group reaches the cars without a scramble at the carousel or the kerb.
Can the porter service be booked on its own, and is the car electric or hybrid?
The porter service is usually booked with a meet and greet and a chauffeur, since the value is in the luggage passing seamlessly from the belt or the kerb to the car. The chauffeur car can be electric or hybrid on request within our fleet of 25-plus vehicles, so the transfer that follows keeps an executive standard with a lighter footprint.
Do you assist with luggage on a connecting flight?
Yes. For a connection, a porter carries and manages your cabin luggage between terminals, and assists at any point where checked baggage must be collected and re-checked. Combined with our transit meet and assist, the luggage is handled across the whole connection so nothing is left at a gate or a control.
Ready to Move Through Paris Airports Hands-Free?
Send your flight, your terminal and the number of bags, and our team returns a plan with the porter, the greeter and the chauffeur. See the full VIP meet and greet service or our arrival assistance.