We provide you with a substantial range of concierge services to make your journey through the airport a stress free and relaxing experience.
Our professional greeter will meet you directly at the aircraft door, the passenger bridge or the agreed upon meeting point within the terminal building with meet signage (meeting points vary according to specific airports).
In order to avoid queues at passport control and custom clearance area (where applicable), our greeter will take you through the fast track process. Each airport varies depending on the specific rules of airports, airlines and countries.
Baggage porters can be arranged to collect/transfer your luggage. Once you have completed all of your transactions at the terminal with the help of our team, our greeter escort you to meet your driver outside the airport.
Please note that you can personalize and tailor make this service to your requirements.
You will be Greeted at the curb, or the meeting point by your personal Airport Concierge Agent (meeting points vary according to specific airports).
Baggage porters arranged to collect and transfer your luggage from your vehicle to the check-in counter.
Please let our booking agent know how many pieces of luggage you will be traveling with in order to benefit from this service.
Note: An extra fee may apply for porter service at certain airports.
The greeter will assist you during the check-in procedure at a private check-in counter (where available) without having to wait in airport lines.
In order to avoid lines at passport control and custom clearance (where applicable), our professional greeter will walk you through the fast tracks process.
Each airport varies depending on the specific rules of airports, airlines and countries.
Once you have successfully checked-in and completed all of your luggage and security transactions, you will be personally escorted to the departure gate to board your flight.
Your professional greeter will meet you at the aircraft door, the passenger bridge or the agreed upon meeting point within the terminal building (meeting points vary according to specific airports).
Our expert staff will assist you with post-flight procedures such as currency transaction, customs and security clearances during your stop-over.
From the moment you land from one flight until the time you are airborne on your next, DBS Experience clients are assisted with all aspects of their transit service.
In order to avoid queues at passport control and custom clearance area (where applicable), our greeter will take you through the fast track process. Each airport varies depending on the specific rules of airports, airlines and countries.
Our porters assist you through the fast tracks with your baggage through passport control and custom clearance This service varies depending on the rules and regulations at specific airports and airlines.
Once you have successfully checked-in and completed all of your luggage and security transactions, you will be personally escorted to the departure gate to board your flight
This needs to be done in the last EU country where you are on the ground. You will need to provide your ticket, passport and the forms that you have collected during your shopping. Your airport concierge welcomes you upon arrival at a pre-arranged meeting point in the airport with a name board and leads you to the tax-free refund area and:
- Expedite the reimbursement of tax free refunds.
- Assist you with your luggage at check-in.
“Incredible service, extremely professional, I highly recommend.”
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